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Refund Policy

Eternal IPTV

Thank you for choosing Eternal IPTV – your trusted IPTV streaming provider. We strive to offer the best service possible with 25,000+ channels in 4K and 8K quality. Please read our Refund Policy carefully to understand your rights and our responsibilities.

1. No Refund Policy

Due to the nature of our digital IPTV services, Eternal IPTV does not offer refunds once your subscription is activated and login credentials are delivered.

All sales are final. By purchasing a subscription on https://www.eternaliptv.live, you agree to this no refund policy.

2. Trial Before Purchase

To ensure satisfaction before subscribing, Eternal IPTV offers a limited trial period to test the service. We strongly recommend users try the trial first to confirm:

  • Device compatibility

  • Channel availability

  • Streaming quality

  • Overall service satisfaction

Once the full subscription is purchased, it is considered non-refundable.

3. Exceptions (If Any)

Refunds may only be considered under the following exceptional circumstances:

  • Duplicate payment for the same subscription

  • Technical issues on our side that prevent service activation and cannot be resolved within 72 hours

All refund requests must be submitted within 48 hours of purchase and include:

  • Order details

  • Email used for subscription

  • Reason for the request

We reserve the right to deny any refund request that does not meet our criteria.

4. How to Request a Refund (If Applicable)

To request a refund under the limited exception policy, contact us at:

📧 Email: eternaliptv.live@gmail.com

Our support team will review your request and respond within 1–3 business days.

5. Chargebacks and Fraudulent Claims

Any unauthorized chargebacks or fraudulent claims will result in immediate suspension of your account. We reserve the right to report fraudulent activity to relevant authorities and blacklist the user from future service.

6. Policy Updates

Eternal IPTV reserves the right to update this Refund Policy at any time without prior notice. Please check this page regularly to stay informed.

Need Help?

If you have any questions about this Refund Policy or need assistance, please don’t hesitate to contact us:

📧 Email: eternaliptv.live@gmail.com
🌐 Website: https://www.eternaliptv.live